Malini Patel was extremely rude to me over the phone regarding overdraft charges that are complete BS with this bank. I asked how I go about closing the account and she got angry talking over me, raising her voice that she will not reverse the charge and hung up on me. I called back and she told her co-worker she lost the call. What great timing to lose the call!? Done with this bank
This branch is horrible. My husband lost his card in the ATM outside and was treated poorly by the manager. He was very disrespectful and condescending. The experience was horrible and the customer service was inexcusable. To amend relations they offered a $10 credit which was ridiculous. We closed the account. Please go to a different branch!
Dollar Bank is a US Bank based in Mayfield Heights, Ohio. Dollar Bank is located at 1283 Som Center Rd, Mayfield Heights, OH 44124, USA.
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